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Sunoco Complaint - Sunoco Gift Card - unusable gift card
unusable gift card - Complaint
On Nov. 29, 2009 my husband received a $25.00 gift card from Sunoco. Today, 1/3/2010 he went to a Sunoco station to use & found out that it wasn't any good. Can you help us? Do we need to go to a different Sunoco station? Should I call the number on the back of the card that says for lost, damaged, or stolen cards? Your help is needed as soon as possible. Thanks!!!!!!!!!!
Comments:
Posted by justthefaxx on 2010-01-03:
"Can you help us?" You do know that Sunoco will not see this request on this website, right?
Posted by Skye on 2010-01-03:
Yes, call the number on the card.
Posted by jktshff1 on 2010-01-03:
What Skye said.
Posted by karleebarlee on 2010-01-03:
did you ask them when you tried to use it why it wasn't any good?
Posted by Tennboy1981 on 2010-01-03:
Also, the person that gave you this gift card as a gift should have been given a receipt showing the card was activated. Its best to see if the friend still has this receipt showing its an active card. That can help...
Posted by Suze27 on 2010-03-09:
I have been trying since January to actually talk to someone in Customer Service because I had the same thing happen with a $100 gift card but they won't call me back. I have even sent an email. I have lost my patience and it will be a cold day in hell when I go back to Sunoco. WORST CUSTOMER SERVICE DEPT EVER! TELL YOUR FRIENDS !!
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