Vons Complaint - Checkout Lanes - Only opening 10 and 15 Items or Less

Review by tnabee on 2010-01-03
CORONA, CALIFORNIA -- The Vons #2381 on McKinley in Corona is only opening the 10/15 Items of less check stands. Customers with large orders have no choice but to use these lanes. Creates a very frustrating experience for all involved. Cashier told me they have no intentions of opening the normal check-stands, despite complaints to Management. I have filed a complaint on the online Von's website...absolutely no regard for customer service. Poor form Vons...please, please, please change this policy. Either take down the "X Items or Less" signs, or open check stands to service your customers appropriately.

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