Geek Squad @ Best Buy Complaint - Geek Squad - What a rip off!

Review by jag68 on 2010-01-03
HIGHLANDS RANCH, COLORADO -- Don't waste your time with these con artists. The first technician admitted that he did not know how to set-up our game system even though that is what I had scheduled for. Second technician set-up our XBOX 360 system to our home theater but screwed up our receiver, DVD and Satellite TV in the process. We were promised by the Customer Service department on multiple occasions that they would get him back out to solve the problem. No one ever called us back and no one ever came back. Finally gave up. What a waste of time and money.
Comments:4 Replies - Latest reply on 2010-01-03
Posted by Ytropious on 2010-01-03:
Charging 39.99 to "set up" a video game system is the real crime. If you can hook up a DVD player, you can hook up any video game console, trust me.
Posted by ejack053824 on 2010-01-03:
Geek Squad is worthless. A local mom and pop computer shop is 1000x better!
Posted by Skye on 2010-01-03:
Great advice officer!
Posted by ejack053824 on 2010-01-03:
Thank you ma'am!

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