[X]
Write ReviewJump to 
1
Helpful
Votes
Votes
From You Flowers Complaint - From You Flowers - - Sympathy Flowers
Sympathy Flowers - Complaint
Severely disappointed. Ordered funeral flowers for best friends father, a man that was like a father to me... 2 hours before the visitation, they called, could not get the flowers there...would deliver the next day to church with a free upgrade. I went to the church, no flowers. That evening at 8:30 pm they called, they could not get the flowers there. Sorry. Offered to send a plant to the house if I had an address with a free upgrade. I told them I wanted a full refund on my credit card. They told me they would send me a gift certificate, (which I will never use). Thanks for making me look cheap to the family that did more for me than my own.
Comments:
Posted by Anonymous on 2010-01-04:
That's horrible customer service. But I am sure that you being there for your best friend meant a lot more than flowers
Posted by Anonymous on 2010-01-05:
Unfortunately things do happen. I agree with ya. The fact that you cared means more than flowers. And if that is all the family was looking at, then you know where you stand.
Posted by goduke on 2010-01-05:
When my Dad died, the last thing that was on my mind was to look through the flowers, and inventory who did and did not send plants. To be real honest, the couple of gifts that meant something were delivered to my home after the furor was over with a nice note. I actually kept those for years. I seriously doubt your friend perceives you as being cheap. If that's your concern, you might want to make a donation to a charity that was special to your friend's dad, or to your friend. It will do a lot more good, and probably mean more, than some mums which will fade after a few days.
Posted by Anonymous on 2010-01-05:
I never send flowers anymore. The last time I did, they were nasty, half dead, and nearly $100. I made a donation, as Duke suggested, in the deceased's name and the charity sent the family a card thanking him for it. They still have the card.
Posted by Alain on 2010-01-05:
Hope you told other people about what happened. Sounds like the flower shop really did a poor job and their compensation was inadequate.
Posted by Anonymous on 2010-01-05:
I periodically donate books to the local library in memory of my best friend Sheila, who passed in 2001. They put a nice little memorial in the front of the book in honor of the donation. I think she would have liked that since she loved to read as much as I do.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
