HomePlace Furniture Complaint - Defective Franklin Dual Recliner Sofa Presidential Pecan - Franklin Dual Recliner with Massage
Franklin Dual Recliner with Massage - Complaint
Review by 96F150 on 2010-01-05
6320 NORTH DAVIS HIGHWAY, FLORIDA -- I have had this Sofa 1yr or less and both recliner seats have went flat it's like sitting on a board! The store told me I would have to bring the sofa back to them or pay 69.95 for a house call. If the couch were not defective this would not have happened this quick they should come out and fix or replace it! My husband and I are older and alone so we have to pay the 69.95!!!If it were not defective it would not have fell apart this quickly and I tried contacting through website no response I would have not found out about them receiving the replacement parts if I had not went by the store!I will never buy anything else from Home Place Furniture. I probably could have done better at a second hand store!!!!I have Pictures I wish I could Post
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