HSN Complaint - DYSON stand behind the companies that represent you - Dyson Vacuum

Dyson Vacuum - Complaint

Review by Hislight4 on 2010-01-05

EDMESTON, NEW YORK -- Imagine buying a $400 Dyson Vacuum from HSN and it's defective. Not so bad, there is a return shipping label enclosed. WHAT?? HSN's shipping label does not allow for a UPS truck to pick up at my house! UPS Delivers here all the time. In fact I know the driver's first name. I have returned shipments before to many companies. I tried calling DYSON directly, and asked to speak to a supervisor. Supervisor "Marty" was very indifferent. "OH well... HSN's return policies are their own. They purchase the product from us, much like Target (yes he said Target) and other major companies then sell it for a profit. We can't do anything about it". Imagine that?? I think if my name was on a product a give a rat's ass who was representing me! I'm shopping at QVC from now on!