Empire carpet Informative - Empire carpet is not reliable
MICHIGAN -- We were looking to carpet 4 rooms, 2 closets and hardwood a 200sqft hallway in Michigan, all-n-all about 1/3 our home flooring. We had an appointment with Empire to come out and provide an estimate between 5:00-7:00 the next day. This is a second home for us, and we packed up our 3 children, came home early from work and drove all the way out to the home to be there for the flooring guy. What did we get, just a call from a flimsy salesman at 6:50pm that he was double booked by the company and he wasn't going to show. They were too busy. We went out of our way to have these so-called flooring experts come out to our home to make a likely big sale on flooring, and these clowns didn't even bother to show up. All he did was call and blame his own company's department for messing up. So if you want carpet from these so-called experts, you can have them, we will never bother with ordering flooring from trash again!