Lowe's Complaint - $39 Carpet Installation Scam
EVERETT, WASHINGTON -- Lowes $39 Installation for carpet is very misleading. I paid the $39 to have the installer come out and measure. The first day he was a no show, the second time he showed and measured for carpet. When I got the estimate it was over $6000 (without tax) for a 1188 square feet. The estimate showed $1500 for installation. When I questioned where the $39 installation fee went I was told it was explained (there was nothing explained to me) to me and she wasn't going to argue about it. I spoke with the store manager but it was apparent he didn't really care. Obviously I am not having Lowes install the carpet. If you are in the Everett WA area, check out Completely Floored. I received great customer service and a bid almost $3500 less than Lowes.
The time spent at Lowes was a waste of my time.