Clearwire Complaint - Clearwire Fraud
Clearwire is incorrectly, and it appears fraudulently, attempting to
collect undue funds from me, threatening to ruin my credit if I don't
send money for this bogus charge.
In addition to the horrible business practices below, Clearwire
refuses to send me a bill for the bogus charges.
They just say, pay us this sum or we will ruin my credit. They say I
must get my bill online. OK. The told me my user name and password,
and they do not work. I tried the "forget your password option and
that doesn't work. Just takes me to a blank screen.
What a scam they are operating!
1) They are charging “break of contract” fees that the sales
representative and area manager confirmed at the time of contract did
not apply to a lease for a second device that I sought to lease. ($95)
2) They have thus far refused to give me a copy of the contract -- on
which I had the sales representative sign a statement that the fee, above, did
3) At the time of contract, the sales representative said $10/month would be
credited against the amount owed for the "break-of-contract" fee for
the original device that I leased. And this amount was confirmed when
I leased the second device. Clearwire is only crediting me $5/month.
(16 months x $5 = $80).
4) I was told the package price for two device was $53 / month. they
have been charging me $60 / month (60 - 53 = $7, $7 x 6 moths = $42.
5) The manager has refused to return my calls (4 calls), 3 emails,
plus a note I left for her directly at their store (manager is Susan
The total amount that Clearwire hs fraudulently "stolen" from me is,
per above, $95 + $80 + $42 = $217.
Also, I have handwritten notes on the contract summry that they gave
me upon signing the second lease. It confirms the above information
that the sales representative gave me that the manager Susan Olive confirmed..
I notified the Reno office, Susan Olive, manager, and the national
call center that I would be contacting you with this complaint.
I have filed a complaint with the FCC and they said that they have
opened a case to investigate these charges. I am sending letters to
the Federal Trade Commission, Better Business Bureau, Nevada Justice
Departments Bureau of Consumer Affairs, Sen Harry Reid, Rep Dean
Heller and KOLO News to whom all I inform them of Clearwires
fraudulent practices and recommend that their license to operate in
Nevada be revoked and not renewed.
And I am posting this to the 10 different consumer internet sites that
seek reviews about Clearwire.
Please have an intelligent person who can fix this problem call me to
resolve. (I have yet to speak to any of such in 4 phone calls to
Disgusted and Outraged,
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