American Laser Center Complaint - American Laser Center Unprofessional
In October 2009, I visited an American Laser Center located in Greenwood/Indianapolis, Indiana. I have since then been receiving bills for procedures I never fully committed to. Since my first visit, I have never been back to that office, nor have I been treated there for any procedure stating on my bills.
On January 5, 2010, I received a phone call from the financial bank stating these late fees have been reported, affecting my credit. I explained the situation, and was informed to contact American Laser customer service. After talking to a supervisor there, I was directed to dispute these charges, considering I have never been treated, and the transaction was false.
I have been working in an office for four years, collaborating with banks that will finance patient’s payments. No charge, what so ever, should be accounted for until the patient has started a procedure.
Thus being said, the bills I am receiving will not be paid. American Laser Center should have never posted the transaction as a credit, therefore, needs to be refunded to the bank in which it has been leant from. I’ve contacted the office previously, and in return have received no call back. This whole situation seems unreal to me. How can somebody be billed and expected to pay money for a procedure that has or will never be done?
Americal Laser Center is very unprofessional.