Web.com Complaint - Web.com service does not work - Supposed to attract customers to my website
Supposed to attract customers to my website - Complaint
I received a call from a representative of Web.com who told me that he noticed that I was a member of Merchant Circle and that they service Merchant Circle and that their service works and that they had something going between them and Google and that my business will go up. He knew how to sell the service, So I gave my cc info. Then I decided to call back and cancel. I spoke to a lady who was at the top of nice to manipulate me. But then she agreed to give me a one month free trial. Absolutely nothing happened. They had me make many changes to my website that I found out Google gives you the same information for free. So I didn't ask to subscribe and no one called to ask if I was satisfied and if I wanted to go ahead and subscribe. Then recently I noticed 2 charges on my statement for 71.95 each. I called to the same lady who claimed that she told me about it at the beginning. I asked for a refund but was denied. I called my Master Card agent who told me that once you give your cc info and took the free trial according to the rules they go by, they can't reverse the charges. So it's a legal technicality that protects them. The bottom line is don't subscribe to their service. "It does not work" I got nothing from it and my Google rank went down, maybe because of them resubmitting to Google.