Care Credit Complaint - Horrible Service!
Complaint
Review by Rayna on 2010-01-06
I have had CareCredit for years and we have always paid more than the minimum amount. Sometime we would pay two or three different payments in a month and thought we were paying it off. Come to find out that due to their HUGE APR (50%) we were not paying down the balance at all, but just the finance charges! At the end of the year we were looking at our statement and began to wonder why our balance wasn't going down. I called them and was informed my account was closed due to "continuous late payments". I proceeded to tell them that we paid multiple times per month so we were early and not late. We were informed that if ANY payment is past the due date (regardless of how many you may have made the month before) it is considered late and your account can be closed for that. So now it's a matter of getting the money together to pay this off and get rid of it once and for all.
GE has most definitely left a bad taste in my mouth after this experience.
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