KitchenAid Complaint - KITCHENAID SUPERBA SIDE BY SIDE REFRIGERATOR
I have read a number of reviews on Kitcheaid and have to agree with the fact their products do not stand the test of time. I bought a house in 2002 with all Kitchaid built insurance The products, refrigerator, oven, stove top, exhaust and dishwasher all were new. Almost immediately, the refrigerator stopped dispensing water or ice. The problem was a faulty electrical cord which after a few calls did send out a new freezer door. After that the ice maker worked but the indoor dispenser would not dispense ice and there was a tremendous build up of ice in the freezer. The fault was that the flapper that keeps the warm air out of the freezer compartment would not close. I called and a technitian came out diagnosed the problem and had miraculoualy a after market repair kit. Cost $450. A year later plus two days, the same fault happened. I again called the technitian and he diagonosed the same prolem in the door. Installed another after market repair kit and unfortunately told me the warranty was for one year. Since it was two days over, I had to pay. The ice dispenser in the door has failed again. I now have a dish towel keeping the air out. DON'T PAY FOR HIGH END KITCHAID PRODUCTS - HAVE REPLACED THE DISHWASHER AND GLASS DOOR TO THE OVEN. NOT WORTH THE PRICE AND ALTHOUGH I INITIALLY HAD A GREAT EXPERIENCE WHEN THEY REPLACED THE DOOR TO THE REFRIGERATOR WITH AN UNANNOUCED RECALL. THEY DO NOT STAND BY THEIR PRODUCTS. I HAVE A KENMORE THAT I BOUGHT IN 1978 THAT STILL WORKS AND PRODUCES ICE.