Belle Tire Complaint - Belle Tire = Never Again
MICHIGAN -- Here are a few of my bad experiences with Belle Tire in Sterling Heights, MI.
1- I brought my '95 Ram 3500 dually in for a vibration at higher speeds. They tried telling me ALL 6 of my wheels (steel) were bent. After replacing a boat load of parts myself, the majority of the vibration went away when I changed the rear axle in the truck, so, I am led to believe they were just trying to sell me a new set of wheels.
2- I had brought in my '96 Dodge Ram 1500 4x4 (extended cab/shortbed) for an alignment a long time ago (7-8 years) to the same location. They aligned the truck & I went on my way.
This past winter I brought my other truck in for an alignment. It was the same truck (extended cab, shortbox, 1500, 4x4) as the '96 only instead it was a '95. After sitting & waiting for an hour & a half, they finally tell me that my truck won't fit on their alignment rack....what? It fit before! My mother's '98 Ram quad cab 2wd has also been aligned there numerous times & its' nearly the same wheelbase.
I think somebody just didn't want to do their job that day.
The 'manager' apologized & referred me to another Belle Tire 4 miles away & offered a discount. So, I decided to waste more time & go to that location. They told me I would have at least an hour wait, so I said the hell with it & drove it to an independent shop & got the alignment done.
3- Final story....I brought a Dodge Diplomat in for a wobble....I didn't notice until after I got home but one of the rear tires had a BIG blister in it.
I guess Belle Tire didn't even check the rear tires as they just wrote up an estimate for a new steering gearbox & assorted other front end parts to the tune of $800+. I told them no way & went home - where I discovered the bulged tire.
I do know my way around my own vehicles to an extent & I do all my own work whenever I can. But, this place WILL try to take advantage of anybody. I have also heard of complaints from other independent shops about Belle Tire & that they will try telling customers such & such is wrong or broken on their car when nothing is wrong.
I will never go back to Belle Tire again.