Access America Complaint - Waste of Money buying Travel Insurance... - Travel Insurqance

Posted by WScott on 2010-01-07:

Let me just offer a different perspective on Access America.
On a trip back from England, I had a heart attack on the aircraft taxing out from Heathrow, went back to the gate, went to hospital by ambulance. Immediately went into CCU, staff called Access America who immediately faxed guarantee of payment. I spent 5 days in CCU receiving treatment and care. When release came, Access America sent a US Travel nurse, with drug kit, ECG and defibrillator to England to escort me home, sat next to me on American Airlines First Class, rode in limousine to my home in Cleveland, examined me, made appointment with my cardiologist for the next day, wished me well, and left.
I NEVER SPENT A DIME!!!!!!!
Can you guess who I will use for my next trip????

Posted by the Teacher on 2010-01-08:

Well I am very surprise and happy for you. I have only read 3 reviews where people was paid. Congratulations ! I wished I had the same results that you did. I wonder why they did not considere a pre-existing condition your blocked arteries. My case I see no a reason to keep appealing at least I am going to get $ 260.00 dlls of what I paid my quote on Continental.com on my e-ticket was $ 285.00 Mexican Pesos ( around ($25.00 dlls) because my mother paid the ticket in Mexican pesos and they charged me $285.00 dlls. I dispute this with my bank found a copy of this page that I thought I did not have it so ...now I least I am not that upset because I am just loosing $ 25.00 dlls. and Continental agree to use all my money from my ticket in future trips without penalty.
Thank you for your comment

Posted by Mrs. V on 2010-01-08:

That's odd. They paid off on my claim and I *DID* have a pre-existing condition (Crohn's).

I don't see were food poisoning would be considered a pre-ex. Did you get a doctors note (or hospital)?

Posted by the Teacher on 2010-01-08:

I know I tried to understand why, I got all the papers from my doctor. but all I get is a no. If I can get my overcharged money ( 260.00 ) I will be happy, put this in the past and forget about them. I am a woman of faith and I believe there is a fair God and this greedy people is going to pay. " what goes around comes around" Do not asked how buy eventually these people will face the way they have been doing... stealing others people money. Thank you.

Posted by WScott on 2010-01-19:

Regarding the question of pre-existing conditions, I think the rule is that if a pre-existing condition is STABLE for a period of time (I think 6 months) without requiring new treatment or a change in meds, it is covered.