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A Plus Vanlines Complaint - A Plus Vanlines-DO NOT USE

Review by TKR on 2010-01-07
DANIA BEACH (NOW THEY ARE IN HALLENDALE), FLORIDA -- A Plus Vanlines offered me a "good" deal, too good to be true. This was a verbal offer over the phone and not secured with anything in writing. They then offered an order for service, no where did it mention that they would not be the ones to transport my stuff. Only after a late show to pick up, a truck that was missing for five days, a late delivery date, additional charges broken/stolen belongs, complaints to anyone who would listen and BBB complaints did I find out that they had WITHOUT my knowledge "sold" my job to someone else. It has been reported (I am currently researching) that they were Americas Top Movers prior to being A Plus Van Lines, they then switched to Spider Van Lines (somehow my Order for Service, which sat in my email inbox now reads Spider Van Lines) and they reportedly are working under the name Mega Line Transfer. If you aren't sick by now you should be because the laws protect them, not you. Know your rights and responsibilities before you move and know that they are required by law to provide you pamphlets which tell you what your rights and responsibilities are.... elephant1175@aol. com
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