Nexicore Services Complaint - Nexicore bad choice for XBox repair
SIMI VALLEY, CALIFORNIA -- According to their web ad, Nexicore will "immediately repair" the XBox you send them and return it within about three days. That never happened.
First, I sent the XBox and after 10 DAYS, had to call THEM (they never gave me any email confirmation of my order, or even that they had received my XBox.) This started a pattern of my calling; having the customer service representative I spoke to not know what was happening and promising to "contact the technician" and give me an update "tomorrow;" at which time I would call AGAIN and still wouldn't get an answer. Two days before Christmas and almost three weeks after shipping my unit, they finally said they were waiting for a part and that's why it was taking so long. I demanded they return the unit immediately and refund my money. Then it took almost another two weeks for them to do THAT.
Had a local repair shop fix it within two days for $45 flat fee (and no parts were needed, just some re-wiring) versus Nexicore's $84 fee and month-long foot-dragging.
If you can, get a local repair shop or try some other repair service. These people have unbelievably bad customer service.