MetroPCS Complaint - Metro PCS is a Rip-Off, do not trust their 30 day money back guarantee
PLEASANT HILL, CALIFORNIA -- My mom went into Getro PCS today and she tried to return a phone that she bought for my nephew for X-mas, well my nephew stated the phone shuts of automtically after a while of having it on. Well, it sounds to me there's a deficiency problem with the phone that was purchased.
Well, I guess they wouldn't assist my mom. My sis and I ended up going there during my lunch break and I am telling you they were so rude.
They told my mom because of the talk time they were not able to return the phone. So this became a heated arguement between the Manager and the co-workers of Getro PCS. Now I know why they are called Getro because everybody in there are ghetto as hell.
After this going back and forth they ended up calling the cops because my sister was mad because they wouldn't even look at the phone and when they did it was for a brief second...Not enough time to troubleshoot the problem. This was a real heated issue I'm telling you.
They kept saying we have to see the problem but the problem doesn't occur right then and there it may be after an hour or so and we were not about to sit in there all day for them to treat us like crap.
I have never seen such bad customer service in my whole entire life, not only do they rip people off but they hate on their customers / clients. They do not work with the clients: They're motto is - customers are wrong and will always be wrong.
That's why my service is with Cingular / AT&T and has been for the past 10 years. Never am I switching over regardless of how cheap other phone companies are. If you want hassle free and great customer service shop @ AT & T...Do not go to Metro PCS....They are awful & they have ghetto customer service and the management team will get in your face and yell at you like there's no tomorrow.
This is crazy, I hope Metro PCS goes down...