Erie Construction Complaint - Awful Company!!!!!!!
I will try and make this short...made an appt. from a door to door person for the next evening when my hubby was home. NO Show!! Called the company and couldn't get a hold of anyone. They came to the door about a year later, told the new person what happened. (Melissa) She told me she would make sure that someone would show and that she was the area manager. again NO Show, no response when we tried to call. A year after that Mike calls (whom I talked to before and said we weren't interested, and reminded him he had hung up on me once already)during the holidays and I kind of did a recap of the poor customer service and the no shows (twice). He proceeded to tell me basically I was a mean person to treat somebody this way during the holidays and why shouldn't everyone get a second chance. And then hung up on me for a third time. Well...about two years later they got a hold of my husband. They sucked him in. He made an appointment and they actually showed. 4hrs ...we told them from the get go that we weren't buying or signing anything tonight. We only wanted the information on the product they wanted to supply us with. They kept pushing and pushing. The price started @ 27,000 for finishing 600 sqft basement. by the end they came down to 17,000. They finally left after about 4 hours and stressing us out (even though we told them we weren't going to sign anything that night). A couple of months later, they called my husband and dropped the price down to $8000. I couldn't believe any of this. How can an honest company, that I assume wants to make money start at $27K and come down to $8K. The only thing I can say good about this company is for their basement systems I think they have a really good product. But despite that I will NEVER do business with them. They have a rating of B- with the BBB and they are accredited. Please don't pay any attention to that....I have never had this much trouble with a company in my life. NEVER NEVER use them.