WALMART Complaint - Rude, lazy workers - customer service and wild prices
LITTLETON, NEW HAMPSHIRE -- 1. Don't try to make a gift return at this store. The people that work at the Service Desk will flat-out tell you snottily, "Well you should have a gift receipt!" then proceed to give the poor recipients (who can't get a gift receipt unless they were given one by the GIFT GIVER) the lowest possible clearance price for the item in refund.
(Be prepared to make the Manager run the credit card the transaction was made on to get the correct refund price for the items, they CAN look this up. Any store can.) This method works for all departments be in the Sporting Goods, Pharmacy, etc.
2. Don't ask workers where anything is because they will tell you it's in the wrong department and then leave you to find it yourself.
3. Don't ask about item pricing because you will get told that they raised the item (ie hamster litter) an entire $3 overnight because all of a sudden the same distributors they've been using for years decided to raise pricing even though other Walmarts are charging cheaper prices for the same items. (It makes total sense, really) NOT. Additionally, that's why other stores in the same TOWN are charging less for the same products too, because they use possibly the same distributors and don't want to be competitive? Right?
4. Be prepared to go to the store early or on your day off from work to allow plenty of time forcing workers to help you find stuff, lest you spend all your time running from one department to the next trying to locate it on your own. Neighboring Shaw's (supermarket) smartly has started mixing products like putting the organic blackberries--the only frozen blackberries they carried--in with the regular frozen cool whip section so that more people that shop non-organic foods can find them. Now if Walmart would do this with glue, scissors, tape and any variety of other products that could be considered for purchase in different departments then they wouldn't be forced to help customers so much since its so blatantly obvious that they can't stand to talk to us.
It's proven that 90% of Littleton Walmart's employees consider that their time is WAY more valuable than that of their customers. By "proven" I mean I've shopped Littleton Walmart for years and so I know this to be true.
Woodsville Walmart is a completely opposite story, thankfully. :-)
The workers that will help you in Littleton and not make you feel stupid by providing lame-assed answers that every consumer knows isn't always true are listed by first initial only: J manager of electronics, D in Pharmacy, D in Paint\Hardware? and C in the shampoo\cosmetics department.