PUBLIC STORAGE Complaint - Public Storage Sold My Collectibles & A Part Of My Life
VAN NUYS, CALIFORNIA -- I know I was 2 months overdue. Dealing with my Mom's Cancer, my Brother's stroke, attending to their needs in a different state, my focus was just off course.
BY the time I made the call to them, they said I have 1hour to make payment, as it was schedule for auction.
The bottom line, the staff was not very helpful, as this unit was in my son's name, who was not arround, and I had to get the correct phone #. It wasn't until after the auction, that I requested to speak with the DM, and he said he would give me 5mins to make the payment online. We tried, and by the time we did get thru, it showed they had SOLD my storage unit.
Because of the way this was handled, I desire to bring a major Lawsuit against them.
The value of my items was way over a $1Million, but they sold it for $2250.00. They sent me a card, stating they will send me a check for the difference and that I must cash it, otherwise it will be cancelled and donated to some charity.
They are not going to get away with this. What they did was wrong. They even refuse to allow me to sign the "Opposition of Lien" to sell.
This is the location on Oxnard and Sepulveda. Their staff is HORRIBLE.
Now, I'm legally going after them. I do believe I have a case.