Kenmore Complaint - Kenmore Elite Series Products are Junk
My wife and I purchased all new Kenmore elite kitchen appliances two years ago. since day one we have had nothing but trouble with the appliances. this includes refrigerator, range top, range vent, microwave, and dishwasher. the dishwasher was the first thing to go bad. from the second it was plugged in, it did not work. it appeared Sears had sold us a demo dishwasher as a new one. the mother board was defective and it was delivered with the power cord attached. the problem with this is the fact new ones do not come with a power cord, and are intended to be hard wired. when confronted, they quickly replaced it. after being replaced, it wasn't long before, you guessed it, this one broke down and again I was running the gauntlet with Sears to get it repaired. not long after this the refrigerator stopped functioning properly. luckily, it was under warranty and I did not have to pay the 800.00 dollar bill. soon after this, the main heating element in the oven simply burned into two pieces. it was like pulling teeth to get this fixed. after extensive calling, Sears came around to getting it fixed. again, this was under warranty. it doesn't stop here. now my appliances are out of warranty and everything is falling apart. the oven door hinge has fallen off and the oven is displaying an F10 code. the company will do nothing to help and this problem will require a 2-4 hundred dollar fix. it gets better, the range vent is electronic and submerges and emerges from behind the range once turned on. when one pushes the button to turn it on, it comes on and goes up and down continuously, and not working at all of course. in case you are wondering or considering buying Kenmore elite products, consider this. my wife and I are older, we do not have children at home, are seldom home to use the appliances and are particular about caring for our belongings. to cap this situation off, Kenmore corporation as well as Sears will do nothing to help in this, and could care less. beware, Kenmore is junk and is the worst of the worst in appliances. Sears is the distributor, who seems to accept and emulate kenmores schister like business practice.