Verizonwireless Complaint - Early Termination - wireless service

Review by MillieB on 2010-01-09
My issue is, the service was very bad. I had signal faded out. voice mails later in the day because the service did nit pick it. When I hit a hot spot it would come up that I had voice mail, later than when it was sent. I could be talking and the signal would just fade out. I called Verizon, they gave me some instruction on correcting the problem, which did not help. I became really very frustrated with the matter. So I went to ATT. I did not have my account number, so while in the Att I explain to the man on the phone why I was leaving the service. There was no network keeping my service going. I think as good customer service they should have waived at least one of the fees. Also I spoke with a manager, who said they had no record of my calling and complaining about the service. then they send out their grues to get their early money. What a lousy service.
Comments:3 Replies - Latest reply on 2010-01-10
Posted by Anonymous on 2010-01-10:
Good luck with At&T. You do realize there will be hot and dead spots with them too right?
Posted by Anonymous on 2010-01-10:
Supposedly Verizon's coverage is about 5 times as large as AT&T, so good luck.
Posted by NanS123 on 2010-01-10:
Most of the carrier's sites have coverage maps. You just plug in your address and you can check.

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