National Car Rental Complaint - Horror Story About National Car Rental
SAN DIEGO, CALIFORNIA -- My daughter came to San Diego for Thanksgiving & rented a car from National Car Rental. She was supposed to return the car the week after Thanksgiving & fly back to Vermont. During her stay, my real estate office kind of fell apart so she stayed here to help her dad & I put it back together. She was in contact with the San Diego office of National throughout this period. They had all of our phone numbers, addresses, etc. I even talked to the company.
The day before we had planned on taking the car back in, some lady (we now think it is their "bounty hunter") called & we told her we were taking the car in the next day. I guess she figured that if she didn't move fast, she was not going to get paid for her "find". So, my daughter is driving down the street & all of a sudden about 10 cop cars converge on her, get her out of the car, hands up, guns pointed, the whole bit.
At any rate, Tami is taken to jail, we have to bail her out, hire an attorney, etc., etc. And all this time we had been talking to the National Car Rental office. This was an unfair bogus charge. They could have at any time just said bring the car back in. They had our credit card on file paying for it so I'm not sure what their reasoning was. The point is - don't rent from National whatever you do!!!
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