Centennial Wireless Complaint - Hiding behind fineprint
FT. WAYNE -- Singed up for a 19.99 UNLIMITED AIRCARD PLAN at Centennial Wirelss Corporate store in GlenbrookMall in Ft. Wayne, IN in April of 2009.
Unlimited? Not quite. That was apparently just a tactic used...was told by salesman that his manager was pushing them to sell the 19.99 plan as Unlimited. I said, sounds like a great deal...put it in writing and I'll go for it. he did, and I've been charged overages every month since!!! When contacting store manager, she said basically, "too bad...the companies PRESIDENT didn't make the deal and sign the contract, so therefore we don't have to honor it..." basically like HA, HA...jokes on you! We at Centennial can just do WHATEVER we feel like to the consumer, deceive, mislead, whatever we want to, and if someone catches us at it, we can hide behind fine print 'cause our president didn't sign it". Tough tooties! She did ever-so-kindly offer to 'let me out' of the contract...??? Very convenient as there would be NO consequences for their shoddy prcatices. I don't plan to let THEM out of it and hope to get a class-action started with it. Anyone had the same or similar experiences at Glenbrook mall store around that time?