Geico Corporation Compliment - Happy with GEICO - Accident Claims
I'm afraid of the possibility of GEICO dropping my 18 year old daughter from our insurance policy and I've been researching GEICO practices. I have to post praises for GEICO and the manner in which they have handled our claims. In February 2009, my daughter decided to pass a man who was traveling rather slowly. It was a bad decision on her part since she was on a two lane road and it was a no passing zone. The man admitted that as she began to pass him, he wanted to "encourage her" to not pass him on the dangerous road so he sped up and crossed over the center line into her lane! The two cars side-swiped each other and my daughter lost control of her car. She went off the road to the left and then across the highway before coming to a stop on the right. She was lucky that she was not injured, but the car was totaled because of the concrete mailboxes she hit along the way. One post went right thru the windshield! GEICO is arguing with the other insurance company that my daughter is only 30% at fault while they claim she is 50% at fault. It is 11 months later and that claim is not settled, but I praise GEICO for the manner in which it was handled. My daughter's car was totaled and GEICO paid us more than we expected to get for the car. They called us numerous times to give us updates with the claim. They could not have been more helpful and always answered when we called them. Six months later, my daughter ran into the back of someone while in bumper to bumper traffic and going really slow. The other vehicle had a scratch (literally) on the bumper, but my daughter's 2nd car had complete front end damage. I took it to a repair shop where the GEICO representative is located and begged the representative to fix the car and not total the car. I was tired of shopping for good used cars! The repair job was just under 75% of the car's worth (which was $7,000) and they fixed it in a week. We were again very happy with GEICO's service. NOW ... my darling daughter who can't drive very well ran a red light and was hit by an oncoming car as it was turning left. Her car has significant damage to the passenger door but we have no intentions of having it repaired. (WHY bother?) The other vehicle needs a bumper and a fender. We offered to pay for these repairs out of our pocket to avoid an insurance claim, but the other driver has now filed a claim with GEICO. I will not be surprised if GEICO decides that my daughter is too dangerous and drops her from the policy, but I have to say that we've been very satisfied with the manner in which they have handled each of these claims.