Airfrance-Airindia Complaint - Lost baggege

Review by jawan on 2010-01-12
PARIS -- On 31/12/2009 I had fly by air France at 10,20 to dehli and from dehli to kabul I am in kabul but stil I haven t got resive my baggage and there in no airfrance office in kabul this is my information of my baggage please help me to find them
del AF 226
0057 AF 451053 1/014Kg
CDG30DEC09 379
Comments:1 Replies - Latest reply on 2010-01-12
Posted by Anonymous on 2010-01-12:
I gather you flew Air France to Delhi and Air India from Delhi to Kabul. If so you can make your claim with Air India's offices in Kabul. For an international flight with several legs, the Montreal Convention allows you to make your claim either with the first carrier or the last. Make your claim as soon as possible in writing. When you arrived in Kabul, you should have informed Air India's reps in the airport that your luggage didn't arrive and there and then they should have given you a "Property Irregularity Report"

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