AirTran Airways Complaint - Lost Luggage- Permanently!
I took a single, 45 minute flight from Virginia to NYC. AirTran lost my suitcase PERMANENTLY. It's gone for good and now they are fighting to pay as little as possible in losses. I'm a student, and the bag contained most of what I own, but I got no apology, and their primary concern has clearly been how to reimburse me for as little as possible. This is of course above and beyond their consistent delays and rude, unhelpful service.
I fly dozens of times each year and have never had such a horrible experience. AirTran= you get what you pay for.