Bank of America Complaint - SHORT SALE APPROVAL LETTER CANCELED
CHANDLER, ARIZONA -- For 6 months, we provided Bank of America every document required for a short sale on HELOC. We got a full approval letter on December 24, 2009 with all the details, including a closing by January 30, 2010. We called to set the closing, and they canceled the approval for no reason (a glitch) they called it. Our negotiator says she has not seen this happen before
No one is willing or capable to invetigate what happened. Our negotitor says it is a mistake, but no one knows how to fix it. We are told that there is no dept to check this out!
Buyer sold his house, we secured new housing.
Who at the Federal Goverment is willing to check these guys out? Does anyone know of an agency to file a complaint?
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