Altell Complaint - Not standing behind product

Review by eyoder on 2010-01-13
HUTCHINSON, KANSAS -- I got a new Blackberry and 10 days later a key pad fell off and the local manager would not replace it saying it is miss use he admitted there was not even a scratch on it, I called Alltel and they said a hey pad falling off after only 10 days does not cont. abuse. but the could not give me another one since the manager in Hutchinson said that he would not give me one. I had a friend with xxxx company and he got the 3rd free phone before he got one that worked right. so my contract is up and I am changing my account to xxxx next week and 3 others as soon as the contracts expire. The manager was very arrogant.

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