Home Depot Complaint - Selling tactics
LAGUNA HILLS -- After speaking with an individual in the deparment at Home Depot, I was told to take some samples of the countertops of was interested in and fill out an application for a free in home estimate. I was called within two days and scheduled an appointment, however when they called they said it would also be for refacing the cabinets. I said no I wanted a countertop estimate and
scheduled the appointment. When the guy showed all he wanted to talk about was the refacing of the cabinets, wanted me to pick out what I wanted and he didn't even have samples of any other kinds of countertops. He brought in all these refacing samples and I wasn't interested and said where are the countertops samples. He said I had them. At every step in the conversation all he tried to do was get me to agree that I wanted refacing. It was a nightmare. I told him I was just getting estimates and information, then he was demeaning to Sears and any indivdual contractors
saying Home Depot was the best. It was this constant trying to close me/sales crap. I didn't get my questions answered and I now no longer an going to shop at Home Depot.
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