Europcar Complaint - HUGE charges in the fine print - don't listen to the agents
FLORENCE -- Rented a car from Europcar in Florence Italy with the intention of returning it there and taking the train back to the Rome airport. After talking to the agent, I learned that the cost of returning the car in Rome would be 50 Euro extra - about the same price as a plane ticket.
The bill that came to my house was for 150 not 50. Plus 20% tax. We are looking at close to $300 to return a car at a different location - about the same cost of renting the car for a week.
Customer service said - gee, you should have read the (unreadable) fine print. I guess I should have.