American Express Complaint - Awful, just plain AWFUL!
From the first month of having my American Express card I hated the customer service. For a no-limit card, I was capped off at $1,000 and had to call customer service to find out what was going on. I was told until they could determine I could repay my debt to them I would continue to have caps. I went along with it though I find it very embarrasssing to have a my card declined for small purchases because I was too close (didn't go over mind you) to my "cap". The culmination came when they cancelled my account without any notice due to my having high debt on my other credit cards - not even with them! - even though, and I quote, "You do not show as being negative with your other creditors, you just have too much debt on your other accounts right now". HELLO! I don't show negative because I pay my bills and common sense, Christmas just passed, of course I, along with millions of other consumers, have high credit debt right now after shopping for presents! I didn't get cancelled for failure to pay or even any late payments - which I've never had - but because I have too much debt on my other credit cards for the past month. I will never seek an American Express credit card again in my life! Horrible experience!