EMachines Complaint - Emachines and Microsoft play finger-pointing at my expense
My hard drive crashed, so I installed a new one. I reinstalled the O. S. (Windows Home) step by step and entered the license key as printed on the official Microsoft hologram tag on the back of the computer.
Online, Microsoft wouldn't accept this key. So I called and used the "authorize by telephone" option, pressing in what seemed like a hundred numbers, and typing other validation numbers into the screen. Still no good.
I then had to call other Microsoft phone numbers and got bounced around until I found someone who said it's an E-machines problem, call them.
I just spent almost an hour chatting online with first, a support rep, and then finally a supervisor at e-machines, who insist I have an invalid serial number (hello, it has their logo and it's stuck on their computer)! They suggest I pay for another copy of Windows at retail pricing or go to Microsoft for help!
HELP is right! I'll never buy another E-machines in my life and I hope no one else out there will.