H & R Block Complaint - Rudeness while filing Taxes - Filing Taxes

Posted by Anonymous on 2010-01-14:

Buy turbo-tax or another computer program for your taxes. It will ask you the right questions and you don't have to deal with ignorant people. It will be cheaper for you as well.

Posted by Anonymous on 2010-01-14:

Tax Act.com is fabulous and cheap. H & R Block, which I used once, never got me the refund doing it myself with TA has. The person commenting on a customer's personal life is unprofessional and should be reported.

Posted by Anonymous on 2010-01-14:

Ditto with all the other comments thus far.

Posted by Anonymous on 2010-01-15:

The agent asked if you got state funds because ALL income must be claimed. These questions are on the self tax software too.

Other than that, her comments about DCFS were uncalled for.

Posted by goduke on 2010-01-15:

I've used Tax Act for several years. Has worked well so far.

Posted by Anonymous on 2010-01-15:

LadyScot, Your statement is factually incorrect.

Posted by Anonymous on 2010-01-15:

Stew in what way? I have sat through the HR Block tax questions for about 12 years. They always ask about income. "Do you have anymore W2s or 1099s, other income to declare? Social Security, Pension, AFDC, Widow's Pension, IRA Disbursements blah blah blah"

It is not an invasive question. We have been through having our return audited and having HR Block pay penalties on our behalf for errors. It is a frightening experience and the IRS are not nice people.

If they ask my blood type and DNA sequence I would hand it over.

Posted by krissykay on 2010-01-16:

Because we as tax preparers can be fined and penalized if not all documention of income whether it is taxable or not taxable is not disclosed and you did not provide more that 50 percent of the childs support. If you did not than you have no right to file head of household. These are new laws we are required to abide by this year.

Posted by Anonymous on 2010-01-17:

krissy, don't sweat it. We Wally cashiers get blamed for everything from pricing to stoking to being out of something to the state requiring ID on beer and smokes to the rain and cold etc. It comes with the job. :)

Posted by audi on 2010-01-19:

thanks for all the comments. i went somewhere else and i also got intouch with her distract mng and they are talking care of it for me!

Posted by NotAGoodLook on 2010-01-26:

H&R block are just idiots trying to take your money for something you can do for free. IT IS NONE of her business how you take care of your child & child welfare would get involved only if H&R Block called. Then you could sue them for making a false claim. Too many busy bodies. Skip the idiots next year, and use one of the free sites online through www.irs.gov. You probably live in Texas!

Posted by momsey on 2010-01-26:

Ditto sherdy. Go to taxact.com. It's really not that hard to do your own taxes, and forgive me for assuming so, but I'm guessing your tax situation is not complicated. I have always done my own taxes and I pay the few bucks it costs me to file them through taxact.

Posted by Anonymous on 2010-01-26:

Same.

Posted by Anonymous on 2010-01-26:

I file long. I have two cats, which I can't claim. I have a house (deduct the interest on the mortage). I bought a new car in 2009 (deduct the sales tax this year only). I have a lot of school related deductions, both getting more education and paying for stuff in my class. TA walks me through each thing. There was one weird deduction called Make Work Pay. I think I get it. I'm still investigating it. TaxAct added it to my deductions, but then asked if I got some Railroad rebate in 2009. I didn't. Does anyone know anything about this before I send my taxes in.