G E Money Complaint - Creditcard/Loan Stinks!
EL PASO, TEXAS -- If you are ever offered an interest free loan from GE Money..RUN... don't walk away from it. They do not send the payment coupon on time so you can return it by the payment date, thus insuring that they can charge outrageous interest amounts. They will not talk to me since my husbands name is on the account even thought he has told them twice that they should. We asked that the form be sent out so he could send it in so they could talk to me and that hasn't been done. Today is the 15Th and my payment is due on the 30Th and still no bill.
Also I was told we could use our other credit cards to pay off this loan and when I called in to do that they said I couldn't. Again, almost resulting in a late fee[I had to rush a check into them to avoid the fee].
We had no idea our furnace installer was going to set us up with such as shady bunch or we would have just made the payment on our own charge and gotten the miles!
Dealing with these people makes me feel like I need a bath....I am ready to let the State Attorney General know about these questionable practices.
My advise it to NEVER DEAL WITH G E MONEY! We have an excellent credit rating and do not appreciate them fooling around with it.
Also, the customer service people will not listen to you at all, they talk down to you as if you were an idiot and then hang up on you. I have tried to take their survey twice, but they made sure I couldn't by not connecting me to it.