Vitacost Complaint - The Nastiest Service Ever!
This is definitely the worst online store I ever bought from!
1. They change or cancel items in your order whenever and however they want
2. They charge the shipping several times for orders they decided to split.
3. They change the shipping method as well. For example, they shipped me a $3 which was a miserable part of an entire order and charged $60 for some kind of "super-hyper fast international express mail".
3. They are easily promise you to "ship it tomorrow" but this tomorrow can never happen.
4. And finally. When you call customer service they ask you to place another order for what they changed or canceled and pay for it once again. If you ask for supervisor they put you on hold and never respond again.
They are cheap, that's right. But consider what you really get for a price. As well, I don't know whether it's legal to alter the order after it was placed and without your authorization. These guys perform as the law is completely under their boot and the only way to get your money back is a credit card chargeback.