Ford Motor Complaint - No Help From Ford
I purchased a 2005 Ford Escape with 19,000 miles at the end of 2005. I know purchasing a pre owned program vehicle is taking a chance but I never expected all the major problems this vehicle has delivered. At 70,000 miles the transmission(automatic) was just fine on the way to the grocery store and had never slipped or given any signs of a problem. However, leaving the grocery store I stared the engine put it in gear and absolutely nothing happened. The ford dealer put it on the computer and it show complete internal failure. That cost me $3000 out of pocket to replace.
Unfortunately, that was not the end. As of last week, I now have 124,000 highway miles and my new diagnosis is complete engined failure. The preventive maintenance schedule has always been more than up to date and I am now looking at $5000 for a new engine that ford is recommending. I have no choice but to buy this as I still owe on the vehicle. Ford has not been willing to help me in any way except to apologize for my problems. I have always driven fords in the past, but am seriously considering other options for future purchases.
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