TiVo Complaint - Doesn't work with Comcast
ALVISO, CALIFORNIA -- My TV HD and Comcast do Not work reliably. The TV HD unit with a Comcast Motorola cable card loses signal about once a week requiring a hard reset of the unit to regain signal. I have called TV several times over the last several months and they have told me they are aware of this issue and their engineers are working on it. Well their company should definitely not release a product that doesn't work reliably with the largest cable company in the USA without full disclosure. Their company is not able to provide the service it promises and I am considering look into further action, possibly legal (class action).
Santa Cruz, CA
January 16, 2010