Sant Rosa New Mexico Denny's Complaint - Sad, sad , sad - wait time and compedience

Review by 88435 on 2010-01-16
SANTA ROSA, NEW MEXICO -- We had breakfast at the Santa Rosa Denny's this morning, we waited too long to be seated, long line behind us, waited to have the order taken, no one asked if we wanted orange juice either!!! as your menu says .....there were 6 parties behind us in line...all of them were served their meals before we were...45 mintures later our breakfast came, wrong kind of toast, no butter for the french toast and waffle...I could keep going on....very disappointing. Our server...Kiesha??, the second one we had, laughed off the fact that she was really late for work and that there were only two people for the whole place before she arrived and the manager was doing coffee refils, felt sorry for him. At least the food was good! We live in this town and when you can't count on Denny's for a timely breakfast...whats a person suppose to do? Please don't send me anything to fill out.
Comments:11 Replies - Latest reply on 2010-01-16
Posted by Anonymous on 2010-01-16:
It may have been busy but I doubt you noticed where the 6 parties behind you were all seated, let alone checked the times they all received their orders. You're exaggerating your complaint.
Posted by Anonymous on 2010-01-16:
Of course if they were short staffed it would take longer to be served. And on a Saturday morning, no less. If no one asked if you wanted OJ, were you not able to speak up and request it yourself?

And why did you wait 45 minutes if this was unacceptable? I really try to be on the consumer's side, but come on....these things happen! Speak up, get up and walk out if you are not happy.

Voting with your feet and wallet sends a stronger message than anything else.
Posted by MacOSXpert on 2010-01-16:
Raven2002, AMAZING comment! I haven't seen someone with the amount of intelligence you have in a while :)
Posted by Anonymous on 2010-01-16:
Posted by jktshff1 on 2010-01-16:
raven...you gotta fan!!!
Posted by Anonymous on 2010-01-16:
*giggle* fans are GOOD
Posted by D. on 2010-01-16:
I'm not a Raven fan...I'm a Browns' fan...Oh wait! You mean a Raven2002 fan! Yeah, I'm one of those too!
Posted by Anonymous on 2010-01-16:
LOL, DB...we may have issues....I am a die-hard BENGALS fan!!
Posted by D. on 2010-01-16:
That's ok Raven, I shan't hold your bad taste against you! LOL!
Posted by Anonymous on 2010-01-16:
BA, Raven!
Posted by Anonymous on 2010-01-16:
LOL @DB, and ty MM

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