Citibank N A Complaint - Useless Customer Service
I just attempted to close my Citibank Children's Place credit card online, but was unable to do so because I didn't have the security code on the back of the card (fair enough). I phoned customer service and was greeted with voicemail telling me to call back M-F. What if my credit card had been stolen? I would have to wait until Monday to phone it in? Visa, Amex and Mastercard have excellent customer service available 24/7. I will NEVER use a Citibank service again and will be letting all of my friends know via facebook that Citibank is not a company with whom I will deal.