Sears Automotive Complaint - Don't go to Sears Automotive
CHARLESTON, WEST VIRGINIA -- I called to see how much new brake pads would be for my car, and was told between $169 and $198. Since nothing eles is open on Saturdays I took my car to get it looked at and get a real estimate. I needed the brake pads, also needed a new tire tie rod which was close to another $200. I left my car at 9:15 called to see when it would be ready at 3pm and went to wait on it at 4pm.
I watched the guy try to take it off the rack, but get stuck on something (whihc ended up being a huge jack). He put the car back on the rack and then moved the jack out of the way.
I went to pay the bill and was told it was $581. When I got in my car it took 3 tries to get it to start. It has a new battery, and battery cables.
Also the check engine light is now on.
My car has started even in the 6 degree temperatures without the slightest hesitation, and now it sounds terrible.
I called Sears and of course they deny any responsibility.
$400 for brake pads that only have an 18,000 mile warranty is ridiculous, and twice what they said it would be. Also more than twice what I paid for 50,000 mile warranty brakes 3 years ago.
Be Fore warned DO NOT GO TO SEARS AUTOMOTIVE, they are terrible.