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Ikobo Complaint - The worst service ever

Review by walticular on 2010-01-16
M2 FINANCIAL, 2301 MAITLAND CENTER PARKWAY, FLORIDA -- Working with Ikobo has been the worst customer experience I have had in a long time. Their phone numbers are non-functional, their instructions are inaccurate, and their online customer service is beyond terrible. I have been trying to activate their service for over a month, and had NOTHING but bad experiences.
Comments:2 Replies - Latest reply on 2011-06-29
Posted by walticular on 2010-01-18:
I should be so lucky!
Posted by Beth Arzy on 2011-06-29:
I agree. It's been a total nightmare. My card expired Feb-11 and the website says:
"We automatically ship you a new card! If you have not received your new iKobo card, please contact our Customer Care Center or call toll free at 1-866-800-4562 (US only) or 1-214-446-3820 (US or International) immediately."

When I did this, I was told they STILL do not have the new cards in and they could not help me. Nearly six months after the card expired.

Never use this "service"!!!

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