Dollar Rent A Car Systems, Inc. Complaint - Ripped off - car rental
Wish I would have checked this web site before renting with dollar--what a rip off!! Never again--their customer "service" (if that's what its suppose to be) doesn't exists. We were lied to from day one, told us our car, which we had rented months in advance, was not there, and we'd have to upgrade--at a cost to US, of over 400.00!! Girl behind the counter was not helpful at all, just kept repeating that the car we had rented was gone, someone else had taken it, even tho I reminded her over and over that WE had paid for the car. When I complained about this when we got back home, was told by their 'management' that they had spoken to the counter girl, and she never said our car was gone, claimed she told us we'd have to 'wait' till they got our car ready!! I couldn't believe it!! Out and out lied!!