Citicards Complaint - Unethical behavior - Citicards Mastercard and American Express
Citicards has raised its APR 76% in one month from 17% to 30% even though we've a 5-year relationship in good standing. This is unethical behavior. We'll have to discontinue using their services.
Citicards answer to my complaint was that I was notified that the change was coming, and that it was simply a business decision, not a reflection of our account status.
Warning a customer that you plan to initiate unethical business behavior doesn’t absolve Citicards. I shall do whatever I can to communicate my outrage.