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Crown Ford Fayetteville Informative - Purchase of a new car

Review by Drybooty on 2010-01-17
NORTH CAROLINA -- I purchased a 2010 ford focus on January 13 From Crown Ford of Fayetteville N. C.
After road testing a black fully equipt Focus, I asked the salesman to change the color to blue.
The salesman wrote the car up at the agereed price and the car was deliverd by the salesman. The car deliverd was a basic car with none of the
options that were in the black car.
I tried to exchange the car on the 15th and was refused any satisfaction.
Car was returned within the 72 hr grace period
Comments:4 Replies - Latest reply on 2010-01-18
Posted by let me see? on 2010-01-17:
HUH?
Posted by let me see? on 2010-01-17:
Did you not notice when you got into the car on the 13th, it was not the one you wanted? Did it really take 3 days to notice and then return it. I am so confused.
Posted by redmx3racer on 2010-01-18:
A better way to word it would be to say "I liked the car, and I asked the salesman to give me a blue car with the same features/options as the car I test drove".
Worded how it is, it comes across as you wanted the dealer to make that black car you drove blue.
Posted by PepperElf on 2010-01-18:
i think he means there's a 3 day window to return a vehicle
but they wouldn't let him return it


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