Airline Complaints Informative - The FEDS want to hear your airline complaints
WASHINGTON, DISTRICT OF COLUMBIA -- Heard this on CNN this morning while waiting for coffee to brew. The DOT (Department of Transportation) has rearranged and updated its aviation consumer website, putting a link to file your airline complaints FIRST.
Then click on the first link: File a consumer complaint with DOT
You have three categories to choose from:
•Safety and Security Complaints
•Airline Service Complaints
•Disability and Discrimination Complaints
For added measure, here are your "rights" as an airline passenger. This may help folks who think they are entitled to meals, hotels, etc on each delay or cancellation.