Yaboo Mail Complaint - Yahoo Mail - Horrid Customer Service
Despite years of promising improvement, Yahoo Mail, including their paid "premium" service, remains terrible. Along with cute marketing ploys, Yahoo mail is rife with periodic problems. Want help resolving problems? Forget it--there are no useful help numbers, IM interfaces or effective e mail loops. I have never received a single response to requests for service, complaints or feedbacks.
Unfortunately dumping them outright will inevitably cost me business contacts, so I am forced to gradually shift to other mail providers. My wish is that their management would likewise be held hostage by a paid service provider who could not be contacted and apparently does to care.