Pampered Chef Complaint - Multiple broken stones and broken products!
I just happened upon this website and was amazed to realize I'm not the only one with broken and faulty Pampered Chef products! I bought most of my products in the late 90's through mid-2000's through multiple parties. Through the years, I've noticed that things seem to break easier than they should or that they were designed very badly. For instance I had a little pair of wooden tongs just break apart through no fault of my own. And one of the more recent items I bought was the super long metal tongs with black rubber on the ends ... these are completely defective as far as I'm concerned. When you use them, they pinch your skin between the two handles and it HURTS!! Its almost impossible to use these tongs without pinching a huge chunk of the palm of your hand! I'm amazed they ever sold these.
But what I'm most upset about is my stoneware breaking. I bought all my stoneware in probably 1999. About a year ago, my large pizza stone suddenly broke in my kitchen sink, but I figured it must have bumped the side and broke. It shattered, but we were still surprised it could break that easily. But at Christmas, I pulled out my pie stoneware, and my 9x13 stoneware to use on Christmas and both of them were cracked! They were still intact, with a huge crack across the bottom of each. They are stored next to one another, not on top of each other, and none of my other stoneware was cracked. This cabinet is never used other than by me and would not be able to be shaken or messed with to make something crack. I remembered that I thought they had a lifetime warranty, I contacted Pampered Chef and received a response that they have a 3-year guaranty only and that I was out of luck. I wrote back that it was fine for them to do that to me, but I would never purchase from them again ever. I never heard back from them.
Reading all these reviews makes me realize how easily their products break. Unfortunately I should have listened to my intuition way back when, when the little wooden tongs broke that their products are not nearly as good as they seem to be at the parties. I like the stoneware, but they were never as incredible as it was always portrayed in the parties. Although I have to buy new baking pans, I'm not bothered to try out other products/companies as I was never really in love with these to begin with.