Hilton Hotels Complaint - Don't care about members
X, ILLINOIS -- Hilton must have more customers and members than they need. As a Diamond member with almost 600,000 pts. I am walking away from them. The planned vacation of a lifetime was wrecked when they jacked us around on room selection... accepted the level I requested; but checking the confirmation, the room was not what I had requested. They won't budge. That's OK, I am transferring all my HH points to an airline, closing my HH account and signing up with another hotel chain.